Managed dialer

GoAutoDial with a modern face.

A cleaner agent UI, real REST APIs and a support desk that answers. We run the box so your team runs campaigns.

Agent UI

Simplified single-page workspace with wrap-up, dispositions and script inline.

Campaigns

Full campaign lifecycle: import, dispositions, retries, blend and time-zone rules.

REST API

Programmatic control of leads, agents, campaigns and dispositions.

Multi-tenant

Segment teams, campaigns and reports without spinning up new servers.

Recording

Per-agent, per-campaign or per-list, stored where you say.

Reporting

Live wallboards plus exportable historical reports.

Who uses this

Teams that live on the phone.

API-first teams

Teams with in-house dev capacity

REST APIs for leads, agents, campaigns and dispositions. Wire it into your stack.

Multi-tenant BPOs

Agencies serving multiple clients

Segment teams, campaigns and reports without spinning up new servers.

Modernising ViciDial

Teams tired of a dated UI

GoAutoDial keeps the ViciDial engine underneath with a much cleaner agent experience.

Why teams pick us

The reasons that keep customers on the platform.

How it works

From first conversation to live traffic.

01

Discovery call

Half-hour call to scope: agent count, target markets, dialing modes, integrations. We give a written spec and a fixed setup fee.

02

Provision

Server built and hardened, ViciDial or GoAutoDial installed, trunks and DIDs configured, admin and agent credentials issued.

03

Load test and handover

We simulate your target concurrency, prove call quality, and hand over a report. Then your team runs its first campaign with us on the line.

04

Support

30 days of same-day support included, then optional managed plan with 24/7 phone.

Plays well with

Standards-based, integration-friendly.

SIP, RTP, WebRTC and REST all the way down. Bring your own PBX, CRM or workforce tools, or use one we support.

SIP trunksSIP phones and softphonesREST APIWebhook eventsCRMs via APIS3 recording storage
Specifications

The technical baseline.

Base OSCentOS/Rocky hardened build
VersionGoAutoDial 4.x (current stable)
APIREST with token auth, rate-limit configurable
RecordingLocal or S3-compatible storage
SLA99.99% platform uptime
Questions we get

About GoAutoDial.

Can we migrate an existing ViciDial to your platform?

Yes. We import your lists, dispositions, IVRs, recordings and users. Downtime for the cut-over is usually under an hour.

Do we need to bring our own trunks?

No. Use ours, use yours, or mix. Prefix routing lets you decide per campaign.

What happens if we outgrow a single server?

We add a second server and load-balance. No rebuild, no data migration.

Can we self-service admin, or do you run it?

Either. You can be root and admin, we can be your on-call, or both.

Do you support cluster deployments?

Yes. Multi-server clusters with redundant carriers and hot-standby DB replicas.

Ready when you are

Let us build your voice infrastructure.

Tell us your campaign, target markets and agent count. We will design the numbers, trunks and dialer stack, and have you live fast.