ViciBox, delivered ready to dial.
Pre-built ViciBox servers on your cloud or ours. We provision, harden and load-test the box before you receive credentials.
Base image
Latest ViciBox release with recommended kernel and dependency versions pinned.
Security baseline
Fail2ban, non-default SSH port, TLS on the admin GUI, CIS-flavoured sysctl.
Load tested
We simulate your target concurrency and hand over a report before you accept the box.
Backups
Nightly logical DB dumps plus config snapshots, retained where you specify.
Support included
30 days post-handover of same-day support included, then optional managed plan.
Any cloud
AWS, GCP, Azure, DigitalOcean, Hetzner or our own metal.
Teams that live on the phone.
Teams testing a new market
Turn-key box in hours instead of weeks. Cancel or resize when the pilot ends.
Multi-country operators
Identical images per region, same admin experience everywhere.
Startups scaling to 200+ agents
Standard sizes with predictable monthly costs. No surprise infra bills.
The reasons that keep customers on the platform.
- Ready in hoursStandard sizes ship the same day. Custom sizing ships the next day.
- You own the credentialsYou get root and admin logins on delivery. We keep no permanent access unless you enable managed support.
- No lock-inThe box is standard ViciBox. Move it, sell it, or take it in-house whenever you want.
From first conversation to live traffic.
Discovery call
Half-hour call to scope: agent count, target markets, dialing modes, integrations. We give a written spec and a fixed setup fee.
Provision
Server built and hardened, ViciDial or GoAutoDial installed, trunks and DIDs configured, admin and agent credentials issued.
Load test and handover
We simulate your target concurrency, prove call quality, and hand over a report. Then your team runs its first campaign with us on the line.
Support
30 days of same-day support included, then optional managed plan with 24/7 phone.
Standards-based, integration-friendly.
SIP, RTP, WebRTC and REST all the way down. Bring your own PBX, CRM or workforce tools, or use one we support.
The technical baseline.
| Sizes | S (up to 50 agents), M (up to 200), L (up to 500), custom |
|---|---|
| OS | ViciBox 11 (current) |
| Handover | Root + admin credentials, load test report, backup plan |
| Support | 30 days included, extended plans available |
| Availability | Same-day for standard sizes |
About ViciBox.
Can we migrate an existing ViciDial to your platform?
Yes. We import your lists, dispositions, IVRs, recordings and users. Downtime for the cut-over is usually under an hour.
Do we need to bring our own trunks?
No. Use ours, use yours, or mix. Prefix routing lets you decide per campaign.
What happens if we outgrow a single server?
We add a second server and load-balance. No rebuild, no data migration.
Can we self-service admin, or do you run it?
Either. You can be root and admin, we can be your on-call, or both.
Do you support cluster deployments?
Yes. Multi-server clusters with redundant carriers and hot-standby DB replicas.
Let us build your voice infrastructure.
Tell us your campaign, target markets and agent count. We will design the numbers, trunks and dialer stack, and have you live fast.